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Sabu is responsible for AI enhanced lost and found system Hallmark Aviation Services, and currently 90% of lost items have been returned to their original owners.
Sabu stated that the airport receives over 18000 lost items annually, and the lost and found system utilizes AI to compare lost items with previously recorded database content, accompanied by photos and descriptions. After confirming the match, the team will contact the original owner to come and claim the item.
At present, the Hallmark Aviation Services system has been extended to 11 other airports. Shimaa Fadul, who is responsible for the daily operation of the system, said that in 2023 alone, 600 rings and over 400 watches were successfully retrieved, including seven Rolex watches, which were unintentionally left by the owner.
IT Home learned from a report that one thing that left a deep impression on Fadul was that a bride discovered her lost wedding dress 24 hours before getting married. After seeking Fadul’s help, she quickly found the lost wedding dress and promptly delivered it to the wedding venue, allowing the bride to have a happy wedding.